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The Top Provider of HVAC Repair in Eagle Ridge, NC

Customized HVAC Repairs on Demand

Most homeowners treat their HVAC systems as set-it-and-forget-it appliances until they stop working. Once it fails, the only thing standing between you and experiencing a sweltering summer afternoon or a chilly winter night is My Comfort Hounds Heating & Cooling.

As the trusted provider of HVAC repair in Eagle Ridge, NC, we make sure your system gets back on track quickly, so your home feels comfortable again.

Don’t wait. Get your HVAC fixed by calling us at 919-578-7798.

Probable Reasons Behind HVAC System Malfunction

When your HVAC starts acting up, there’s usually more than one factor at play. Common culprits include:

No matter the cause, we’re ready to help. Our experienced HVAC repair technicians respond fast with solutions that restore both comfort and peace of mind.

Why You Should Prioritize Professional HVAC Repair

It’s tempting to troubleshoot HVAC issues on your own, but quick fixes rarely hold up. In many cases, they cause bigger, costlier problems down the line.

By hiring our team, you get:

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Comfort Hounds

Reliable HVAC Repair is Just a Call Away

Our team’s mindset is easy to appreciate – our job is not done until you are satisfied with our HVAC services. Throughout the process, you can also expect us to communicate with you and answer any questions you have.

CUSTOMER REVIEWS

Tails are Wagging

It’s all puppy love when it comes to how our clients feel about us.

Dee M

3 years ago

We had a small emergency, the AC stopped working right before we were to have a party. They showed up, took care of the issue, then we're gone before guests arrived. Super helpful and I'm so grateful they were able to come at 5:15 at night!! -Oct 2020

Update 6/2023 came back from traveling and called comfort hounds late night after we had a big ordeal up in the attic and 78° + climbing. Rob got us on the schedule ASAP. The very next morning the tech was out. We had him check everything, needed to replace a few things and everything was working well. After talking with Rob, we realized we needed to insulate the new part and they came right back out to do that. Fast forward, we had suspicion that the damper actuator was going bad or finally died, even though it was working fine during our system check and right after we spent hours the first night troubleshooting- naturally! Usually we reset it and it kicks on. For sure this time, it was not working, BUT within minutes Rob was here. He got it changed out and we have crisp AC on the second floor and no issues with it shutting off. I'm thankful for Comfort Hounds' responsiveness and kindness, knowledge and dedication to making everything right. They have always taken care of me and I hope to continue doing business for years to come. Thanks guys for getting us up and running. See you in the fall for our winter check!

Miss Vee

3 years ago

I am so happy and please with the the quality of work and the great customer service from the repairmen, office staff and especially the owner!

Jacob Lavender

4 years ago

As a new homeowner, my HVAC system needed help. The AC, duct-work, and furnace were all breaking down. Rob and his team at Comfort Hounds came out and fixed everything.

- The AC works better and doesn't have to run as often.
- The ducts now have dampers so the heat and air spread more evenly throughout the house.
- The furnace heats our house faster and easier than before.
- There are no more big swings in temperature.

I could go on, but the point is that our HVAC system is now running properly thanks to Comfort Hounds.

Next is the price, HVAC repair is always expensive, but Comfort Hounds has the most competitive pricing out of the 4 other HVAC companies I've used in the past.

Lastly, Rob and his team were patient with us. They stayed well past the allotted time to fix our HVAC system. They spent time with us explaining how we could keep our system running well and how to save money on our electricity bill. They never rushed us despite having other appointments to make.

I will continue using Rob and his team for their skills, price, and patience. I highly recommend them.

Lisa

4 years ago

Great company-friendly-professional-timely. They have been maintaining my hvac for two years. Quick to return calls/texts and provide service. Old system finally needed replacement and they were able to do so quickly and provide financing that met my budget requirements.

Brad Violand

4 years ago

Very impressed with Rob’s knowledge and professionalism. He is also very upfront and honest - and fixed what turned out to be a very small issue with my system instead of trying to sell me on a new one. Will be calling him for any future needs!

Katrina Showman

4 years ago

Quick call back, same day service for my broken AC. Rob broke down pros and cons of repair vs replacing for my unit and went the extra mile to be sure I had the right system size and HVAC coil to match my heat pump and my sq footage for my house. He also did some maintenance and extra work on issues when installing the new system to be sure it could work at full capacity.
Great communication and didn't treat me different being a female. I'll definitely be returning!

Victoria Steed

4 years ago

I had an excellent experience with comfort hounds. My AC had gone out and was getting uncomfortably hot in the house. I have called several different companies and nobody had an appointments for days. Then I noticed comfort hounds said they were open after hours and within 20 minutes of my call they were here working on my air conditioning and had it repaired and working at 7:00 in the evening. I was really impressed with their quick and courteous service. I went ahead and signed up for the twice a year maintenance check so that I don't end up in an emergency situation again.

Tx Taquito

4 years ago

Rob and the guys were very responsive when others put me off for 1.5weeks. They came out and gave me honest, up front opinion. They weren't trying to pitch a new system on me just for the sake of sales. They told me what was wrong, estimated cost of repair into a dying system. It was just time and I finally decided to buy. The process was simple and fast. System ordered and installed when promised. Installation was faster than anticipated. New system far exceeds performance of older system. Highly recommend these folks - they won't jerk your chain.

Jay Chaney

4 years ago

Really happy I went with these guys. My HVAC went out and they were able to come diagnose the problem very quickly. While they had the parts on the truck and could do the repair same day I opted to replace my system. Rob was very knowledgeable of his products and what would work best for my home and able to give me a quote within 24 hours. Rob called to check on us after a particularly cold Sunday night to see if we needed space heaters or anything, super thoughtful. The new system 100% solves the problems I had with the old system - my upstairs is finally warm.

Definitely would recommend to a friend.

Julie Petlick

5 years ago

Rob is fantastic. He is always responsive and genuinely tries to help you with your issue as quickly as possible. He also does a great job of explaining what the issue is and what needs to be done to fix it. He’s always willing to talk through options and help you make the best decision. We’ve trusted Rob for over 3 years with all our HVAC needs and I can highly recommend him.

At My Comfort Hounds Heating & Cooling, we believe that HVAC repair is all about protecting your comfort, your energy bills, and the air your family breathes every day. Look no further for effective HVAC repair in Eagle Ridge, NC. Call us at 919-578-7798!

Need to Sniff Us Out?

Do you have questions for the Comfort Hounds team? Fill out our contact form and we’ll get back to you in a flash.