Heat Pumps: Repair vs. Replace

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August 26, 0001

Heat Pumps: Repair vs. Replace

Comfort Hounds is the best at what we do. We provide a variety of services for the greater Raleigh area, including furnace repair, commercial HVAC services, duct cleaning, and more. Heat pumps are essential year-long. Without them, neither the hot or cold air would be getting into your home.

A heat pump is a device that transfers heat from one place to another. It can be used to heat or cool a building. Heat pumps work by extracting heat energy from the air, water, or ground and transferring it into the building.

There are two types of heat pumps: air–source and ground–source. Air–source heat pumps use the outside air to extract heat energy. Ground–source heat pumps use the temperature of the earth as a source of thermal energy.

Heat pump repairs are necessary when there is something wrong with the system that is preventing it from performing its usual function.

The three most common problems that require a repair are:

1) Low refrigerant levels

The refrigerant is what helps transfer the heat from one place to another in the system. When there is not enough refrigerant, it can prevent the system from working properly.

2) Frozen coils

If cold air is blowing out of your vents, it may be because your coils have frozen over. This will prevent your system from cooling your home properly.

3) Clogged filters

A clogged filter will restrict airflow and prevent your system from working efficiently. If your heat pump is not working properly, it may need to be repaired.

However, if it is more than 10 years old or has been causing you problems for some time, it may be more cost effective to install a new one.

When deciding whether to repair or replace your heat pump, there are several factors you should consider:

1) The age of your heat pump

A newer heat pump is likely to be more energy efficient than an older one.

2) The cost of repairs

Sometimes repairs can be expensive, especially if the problem is with a major component like the compressor.

3) The efficiency of your current heat pump

If your current heat pump is not very efficient, replacing it with a newer model could save you money in the long run.

When deciding whether to repair or replace your heat pump, always consult with a professional HVAC technician. They will be able to assess the condition of your system and recommend the best course of action. That’s why Comfort Hounds is the best place to go to for all of your heat pump needs. We’ll provide you with the best service possible and ensure that your heat pump is safely repaired or quickly replaced and installed. Give us a call at 919-578-7798 complete a contact form so that we can get your heat pump working properly again!

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It’s all puppy love when it comes to how our clients feel about us.

Jacob LavenderJacob Lavender
14:20 04 Oct 22
As a new homeowner, my HVAC system needed help. The AC, duct-work, and furnace were all breaking down. Rob and his team at Comfort Hounds came out and fixed everything.- The AC works better and doesn't have to run as often.- The ducts now have dampers so the heat and air spread more evenly throughout the house.- The furnace heats our house faster and easier than before.- There are no more big swings in temperature.I could go on, but the point is that our HVAC system is now running properly thanks to Comfort Hounds.Next is the price, HVAC repair is always expensive, but Comfort Hounds has the most competitive pricing out of the 4 other HVAC companies I've used in the past.Lastly, Rob and his team were patient with us. They stayed well past the allotted time to fix our HVAC system. They spent time with us explaining how we could keep our system running well and how to save money on our electricity bill. They never rushed us despite having other appointments to make.I will continue using Rob and his team for their skills, price, and patience. I highly recommend them.
16:11 29 Sep 22
Great company-friendly-professional-timely. They have been maintaining my hvac for two years. Quick to return calls/texts and provide service. Old system finally needed replacement and they were able to do so quickly and provide financing that met my budget requirements.
Katrina ShowmanKatrina Showman
20:48 19 Jul 22
Quick call back, same day service for my broken AC. Rob broke down pros and cons of repair vs replacing for my unit and went the extra mile to be sure I had the right system size and HVAC coil to match my heat pump and my sq footage for my house. He also did some maintenance and extra work on issues when installing the new system to be sure it could work at full capacity.Great communication and didn't treat me different being a female. I'll definitely be returning!
Victoria SteedVictoria Steed
18:18 18 Jun 22
I had an excellent experience with comfort hounds. My AC had gone out and was getting uncomfortably hot in the house. I have called several different companies and nobody had an appointments for days. Then I noticed comfort hounds said they were open after hours and within 20 minutes of my call they were here working on my air conditioning and had it repaired and working at 7:00 in the evening. I was really impressed with their quick and courteous service. I went ahead and signed up for the twice a year maintenance check so that I don't end up in an emergency situation again.
Jay ChaneyJay Chaney
19:52 04 Apr 22
Really happy I went with these guys. My HVAC went out and they were able to come diagnose the problem very quickly. While they had the parts on the truck and could do the repair same day I opted to replace my system. Rob was very knowledgeable of his products and what would work best for my home and able to give me a quote within 24 hours. Rob called to check on us after a particularly cold Sunday night to see if we needed space heaters or anything, super thoughtful. The new system 100% solves the problems I had with the old system - my upstairs is finally warm.Definitely would recommend to a friend.


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Comfort Hounds is your faithful companion for a comfortable and healthy home. With our team of highly trained and certified service technicians, we deliver a full menu of heating, AC and indoor air quality services that you need to fully enjoy your indoor space. Our customers rely on us for being an honest and fair heating and air conditioning service provider who stands behind our work 100%, making us the loyal friend you can trust to get the job done right.


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