Reviews for Comfort Hounds

I made an emergency call for our upstairs furnace being out. Rob George was here within 2 hours and had everything figured out and fixed in 20 minutes. He was really friendly and professional, he really knows his stuff. We are looking forward to using Comfort Hounds as our HVAC guys going forward!

Rob is fantastic. He is always responsive and genuinely tries to help you with your issue as quickly as possible. He also does a great job of explaining what the issue is and what needs to be done to fix it. He’s always willing to talk through options and help you make the best decision. We’ve trusted Rob for over 3 years with all our HVAC needs and I can highly recommend him.

We’ve been using Rob and his company for 5 plus years. They are always fair, prompt, professional, and courteous. Great place to do business with.

Rob and his team did a great job of installing a new system and correcting previous installation mistakes made by the company who installed the original system. Very Professional, Timely and did what was discussed with no hidden costs or work!! Would recommend them all day long!!!

Rob and team were great to work with! Very professional, courteous, did what they said they would when they said they would and we’re very pleased. Will definitely be calling on them again and referring them to others often.

Excellent service, we are new home owners and our technician was able to point out some things for us just so we were aware. It was great to have that knowledge sharing, customer service is spot on with comfort hounds! Definitely recommend!

Comfort Hounds responded to my request for service immediately and scheduled an appointment. The arrived on time and got right to work following a brief discussion of the issue. Communication was great both before and during the service. The problem was identified and resolved very quickly and professionally, and the cost of the service was very reasonable. Highly recommended!

Rob was speedy to come take a look at our AC unit and most helpful with the decision to purchase a new unit. In only a few days we are back to a cool house and very pleased with his work! Thank you Comfort Hounds!

Nice van & wrapping. After hours service call on a 17 year old Split unit. Good first impression. Rob and his assistant were the first HVAC company to show up. Prompt.
Ended up needing a new unit, but selected another company. The installation location was challenging. Comfort Hounds team were less comfortable with the challenging replacement location (2 day install) than the other HVAC companies. The other company installed in under 8 hours.

He’s always early/on time. He explains all his work to us so that we understand what he’s doing. I highly recommend him!

He’s very professional and cares for his customers!

Our Technician, Rob, was efficient and professional.

Rob was very helpful, knowledgeable, and easy to communicate with. Responded quickly when my air conditioner was not working. Especially appreciated for always keeping me informed such as texting when on his way.

Their seasonal maintenance checks are the most thorough I ever have had. Their communication, through emails, is terrific. I like that they will explain to me my options when I have a problem, but I never feel any kind of hard sell – just giving me the information to make a decision myself.

Very professional and knowledgeable technician

I also advise joining their yearly service plan to help save money as well as maintain your unit so you can avoid anything breaking down suddenly!

Rob is awesome. He even checked out my attic fan and was able to tell me why it’s not working. Thank you Rob!

Rob arrived very quickly and was a complete professional. I couldn’t have found a more responsive and knowledgeable repairman if I tried. Excellent service, highly highly recommended.

Rob did a really good job in explaining me everything that was going on with my unit, very polite and nice person!

Wonderful experience! They came out the day we called with no heat. Up and running same day even though our 10 year old unit needed to be replaced. They ensured that we had heat until were able to purchase new unit.

Excellent service every time.

Rob was able to identify and fix my HVAC issues on the same day, even on a system well past its prime. I’ll be calling them for all my future HVAC needs.

Rob is awesome. He even checked out my attic fan and was able to tell me why it’s not working.

Rob did a really good job in explaining me everything that was going on with my unit, very polite and nice person!

I just needed an inspection of my unit since I bought a new place and he made time for me. He came suited up in full gear and made me feel safe and comfortable entering my home. He was quick and efficient and set me up on a maintenance plan. He will be back in the spring! Thanks Rob!

Rob did an amazing job diagnosing, ordering the correct parts and fixing our AC! He was professional, explained the issue and offered us options so we could make the best decision!

We had a small emergency, the AC stopped working right before we were to have a party. They showed up, took care of the issue, then we’re gone before guests arrived.

competent, honest, and prompt. Need I say more?

We have the Spring and Fall check up. I would highly recommend to keep you Heat Pumps running efficient.

Rob spent a good deal of time on the phone with us and helped us come to the right decision for our home, family and budget. He was able to fit us in quickly due to the rain, worked out in the rain and fixed our issue within the same day.

Professional and considerate.

On time, professional and reasonably priced.

Rob is very responsive when you need help and seems to know his stuff really well. We were having trouble with our thermostat getting power and was fortunate that he just came off a job and was able to help us right away.

Very fast service in under 30 minutes from when I called. Very nice and smart Staff and very helpful on how to continue to maintain ac system.

Rob is a great guy, and a pro.

Called them on a boiling hot day and Rob was quick to answer and at my house within 2 hours. Extremely professional, friendly service and I signed up right then and there for their service plan.

Loved the online scheduling system and they showed up and fixed my issue with minimum charge and gave me some education on keeping my system working optimally.

Very professional and fair on their price.

On time with no rescheduling. Friendly and professional. When you are done dealing with amateurs for your heating and cooling needs, give Rob a call.

Very knowledgeable, professional and fair priced.

very friendly and knowledgeable

Rob is awesome. He even checked out my attic fan and was able to tell me why it’s not working.

Prompt. Very helpful.

He performed well and followed up to make sure the job was done properly. He went above and beyond to satisfy me and I really appreciated

Was able to schedule an appointment in a timely manner. The tech and service were top notch.

Rob is always pleasant and does a great job. Plus I like that he has easy on line scheduling and I receive a text when he’s on his way.

Excellent service every time.

Rob is professional and does not try to push things that do not need to be done. He fit us in at the last minute and took care of the problem.

Always available to answer my questions and cared about making sure I was comfortable with the costs as well as the services provided. I would recommend them to anyone.

Rob arrived very quickly and was a complete professional. I couldn’t have found a more responsive and knowledgeable repairman if I tried.

Very prompt and professional. Great people.

Rob helped us figure out what the issue was and came up with a great solution.

Use them all the time & Always great service at a great price.

Called because our AC wasn’t working upstairs. Yikes! Called a few companies and they responded in minutes. Came out and did a thorough inspection and fixed a problem that three other HVAC companies overlooked over the last 7 years.

Rob was professional, honest, and timely.

Very satisfied with quality of work and timing.

I appreciate him educating me on my HVAC system to help me make a truly informed decision. He fixed my A/C quickly and reasonably.

Rob and his team did a fantastic job.

He was on time and explained the whole process. Rob goes above and beyond by sharing his knowledge and helping you troubleshoot the problem. I highly recommend his service and I will be calling him again when the time comes!

Rob was excellent in the service he provided.

If you want a pro that can get the job done in a timely manner Airpro is the one you want.

Rob came out the same day and fixed it. He was very courteous and knowledgeable, and I would definitely use them again.

Was right on time, very friendly, very knowledgeable. Definitely will be using him again if we have any issues!

Rob called early the next morning and responded quickly. The company offers many options and Rob was able to diagnose the situation quickly and resolved our issue.