Reviews for Comfort Hounds

Rob is awesome. Always happy with his service. Great customer service. Thanks Rob!

Rob came on time, was upfront and honest. He did quality work. Would recommend.

As a new homeowner, my HVAC system needed help. The AC, duct-work, and furnace were all breaking down. Rob and his team at Comfort Hounds came out and fixed everything.

– The AC works better and doesn’t have to run as often.

– The ducts now have dampers so the heat and air spread more evenly throughout the house.

– The furnace heats our house faster and easier than before.

– There are no more big swings in temperature.

I could go on, but the point is that our HVAC system is now running properly thanks to Comfort Hounds.

Next is the price, HVAC repair is always expensive, but Comfort Hounds has the most competitive pricing out of the 4 other HVAC companies I’ve used in the past.

Lastly, Rob and his team were patient with us. They stayed well past the allotted time to fix our HVAC system. They spent time with us explaining how we could keep our system running well and how to save money on our electricity bill. They never rushed us despite having other appointments to make.

I will continue using Rob and his team for their skills, price, and patience. I highly recommend them.

Great company-friendly-professional-timely. They have been maintaining my hvac for two years. Quick to return calls/texts and provide service. Old system finally needed replacement and they were able to do so quickly and provide financing that met my budget requirements.

Excellent service and flexible staff. Would highly recommend their service plan to make maintenance and routine checkups even easier

Rob is extremely professional and knowledgeable. Encouraged me to come out and explained everything to me. Would highly recommend.

Fast, friendly and excellent service.

Very fast service even on Saturday. Very nice and smart Staff and very helpful on how to continue to maintain ac system. Highly recommend for anyone who needs help with AC. Ron is the best very professional and quick. Had ac fixed quickly and affordably!

Comfort Hounds know what they are doing! They go the extra mile to make sure that everything is done correctly, and will make sure your needs are met. 10/10 customer service and experience. You need to use them!!

Comfort Hounds got me on the schedule quickly to address an AC problem that popped up. Tech was on time and very thorough in his analysis, troubleshooting and resolution to the problem. Information was presented in understandable terms and options were presented for future preventative measures at reasonable cost and terms. Comfort Hounds is a well run company and the first experience I had with Rob the Tech proved that out. I am confident that the long-term relationship will be as customer service oriented as was the first visit. I highly recommend Comfort Hounds for comprehensive HVAC services.

Rob is always attentive and on time.

Rob was very professional and provided great maintenance advice for my HVAC

Very impressed with Rob’s knowledge and professionalism. He is also very upfront and honest – and fixed what turned out to be a very small issue with my system instead of trying to sell me on a new one. Will be calling him for any future needs!

Rob and his team efficiently installed a new a/c unit for me in the matter of 1.5 days. My a/c was out and was immediately seen and parts ordered and was up and running by the end of the weekend. Really appreciate the efforts especially working out of my attic in this dreadful heat.

Comfort Hounds took my call on a Thursday afternoon as I was having trouble with my AC not keeping at set point. Even with a busy schedule they sent Rob to my home on Friday morning. Rob was great. Easy to talk to, highly experienced, and provided the best possible solution and options to fix the problem. No upsell, no bullshit, just great service. My neighbor uses them and the referral was a good one. With me, as well, my positive interaction with Service Tech Rob and the straight forward approach to solving the problem and meeting expectations prompted me to sign a yearly maintenance contract with CH on the spot. Thanks CH for the positive experience. Thanks Rob for caring about the customer and the knowledge ands wisdom you shared on my HVAC system and potential next steps.

Rob added some freon to my downstairs system last year, then replaced a faulty capacitor on the upstairs system a couple weeks ago. Great service!

Quick call back, same day service for my broken AC. Rob broke down pros and cons of repair vs replacing for my unit and went the extra mile to be sure I had the right system size and HVAC coil to match my heat pump and my sq footage for my house. He also did some maintenance and extra work on issues when installing the new system to be sure it could work at full capacity. Great communication and didn’t treat me different being a female. I’ll definitely be returning!

Great customer service, quick response time, and quick service. Great company that I will refer and/or use again should I need their services.

Comfort Hounds have been my maintenance and repair service for my heating and cooling system for a few years and have always done a top notch job, and there prices are very reasonable when compared to other companies in the area. If you have a need and decide to use them you will not go wrong.

Very professional, transparent, and most importantly honest. Great service!!!

Rob and Zach were on time, great correspondence, and professional. Very knowledgeable and offered alternative solutions without being pushy. Good honest service.Thank you Comfort Hounds!

Exceptional service! Efficient, courteous, professional, prompt and reasonably priced!

I had an excellent experience with comfort hounds. My AC had gone out and was getting uncomfortably hot in the house. I have called several different companies and nobody had an appointments for days. Then I noticed comfort hounds said they were open after hours and within 20 minutes of my call they were here working on my air conditioning and had it repaired and working at 7:00 in the evening. I was really impressed with their quick and courteous service. I went ahead and signed up for the twice a year maintenance check so that I don’t end up in an emergency situation again.

Rob and the guys were very responsive when others put me off for 1.5weeks. They came out and gave me honest, up front opinion. They weren’t trying to pitch a new system on me just for the sake of sales. They told me what was wrong, estimated cost of repair into a dying system. It was just time and I finally decided to buy. The process was simple and fast. System ordered and installed when promised. Installation was faster than anticipated. New system far exceeds performance of older system. Highly recommend these folks – they won’t jerk your chain.

Rob was great! Got an appointment right away. Very thorough and told me pricing up front which I appreciated! Very professional and nice. Highly reccomend

Technicians were very friendly and professional. Very knowledgeable and explained everything with great detail. I highly recommend Comfort Hounds.

I made an emergency call for our upstairs furnace being out. Rob George was here within 2 hours and had everything figured out and fixed in 20 minutes. He was really friendly and professional, he really knows his stuff. We are looking forward to using Comfort Hounds as our HVAC guys going forward!

Rob is fantastic. He is always responsive and genuinely tries to help you with your issue as quickly as possible. He also does a great job of explaining what the issue is and what needs to be done to fix it. He’s always willing to talk through options and help you make the best decision. We’ve trusted Rob for over 3 years with all our HVAC needs and I can highly recommend him.

We’ve been using Rob and his company for 5 plus years. They are always fair, prompt, professional, and courteous. Great place to do business with.

Rob and his team did a great job of installing a new system and correcting previous installation mistakes made by the company who installed the original system. Very Professional, Timely and did what was discussed with no hidden costs or work!! Would recommend them all day long!!!

Rob and team were great to work with! Very professional, courteous, did what they said they would when they said they would and we’re very pleased. Will definitely be calling on them again and referring them to others often.

Excellent service, we are new home owners and our technician was able to point out some things for us just so we were aware. It was great to have that knowledge sharing, customer service is spot on with comfort hounds! Definitely recommend!

Comfort Hounds responded to my request for service immediately and scheduled an appointment. The arrived on time and got right to work following a brief discussion of the issue. Communication was great both before and during the service. The problem was identified and resolved very quickly and professionally, and the cost of the service was very reasonable. Highly recommended!

Rob was speedy to come take a look at our AC unit and most helpful with the decision to purchase a new unit. In only a few days we are back to a cool house and very pleased with his work! Thank you Comfort Hounds!

Nice van & wrapping. After hours service call on a 17 year old Split unit. Good first impression. Rob and his assistant were the first HVAC company to show up. Prompt.

Ended up needing a new unit, but selected another company. The installation location was challenging. Comfort Hounds team were less comfortable with the challenging replacement location (2 day install) than the other HVAC companies. The other company installed in under 8 hours.

He’s always early/on time. He explains all his work to us so that we understand what he’s doing. I highly recommend him!

He’s very professional and cares for his customers!

Our Technician, Rob, was efficient and professional.

Rob was very helpful, knowledgeable, and easy to communicate with. Responded quickly when my air conditioner was not working. Especially appreciated for always keeping me informed such as texting when on his way.

Their seasonal maintenance checks are the most thorough I ever have had. Their communication, through emails, is terrific. I like that they will explain to me my options when I have a problem, but I never feel any kind of hard sell – just giving me the information to make a decision myself.

Very professional and knowledgeable technician

I also advise joining their yearly service plan to help save money as well as maintain your unit so you can avoid anything breaking down suddenly!

Rob is awesome. He even checked out my attic fan and was able to tell me why it’s not working. Thank you Rob!

Rob arrived very quickly and was a complete professional. I couldn’t have found a more responsive and knowledgeable repairman if I tried. Excellent service, highly highly recommended.

Rob did a really good job in explaining me everything that was going on with my unit, very polite and nice person!

Wonderful experience! They came out the day we called with no heat. Up and running same day even though our 10 year old unit needed to be replaced. They ensured that we had heat until were able to purchase new unit.

Excellent service every time.

Rob was able to identify and fix my HVAC issues on the same day, even on a system well past its prime. I’ll be calling them for all my future HVAC needs.

Rob is awesome. He even checked out my attic fan and was able to tell me why it’s not working.

Rob did a really good job in explaining me everything that was going on with my unit, very polite and nice person!

I just needed an inspection of my unit since I bought a new place and he made time for me. He came suited up in full gear and made me feel safe and comfortable entering my home. He was quick and efficient and set me up on a maintenance plan. He will be back in the spring! Thanks Rob!

Rob did an amazing job diagnosing, ordering the correct parts and fixing our AC! He was professional, explained the issue and offered us options so we could make the best decision!

We had a small emergency, the AC stopped working right before we were to have a party. They showed up, took care of the issue, then we’re gone before guests arrived.

competent, honest, and prompt. Need I say more?

We have the Spring and Fall check up. I would highly recommend to keep you Heat Pumps running efficient.

Rob spent a good deal of time on the phone with us and helped us come to the right decision for our home, family and budget. He was able to fit us in quickly due to the rain, worked out in the rain and fixed our issue within the same day.

Professional and considerate.

On time, professional and reasonably priced.

Rob is very responsive when you need help and seems to know his stuff really well. We were having trouble with our thermostat getting power and was fortunate that he just came off a job and was able to help us right away.

Very fast service in under 30 minutes from when I called. Very nice and smart Staff and very helpful on how to continue to maintain ac system.

Rob is a great guy, and a pro.

Called them on a boiling hot day and Rob was quick to answer and at my house within 2 hours. Extremely professional, friendly service and I signed up right then and there for their service plan.

Loved the online scheduling system and they showed up and fixed my issue with minimum charge and gave me some education on keeping my system working optimally.

Very professional and fair on their price.

On time with no rescheduling. Friendly and professional. When you are done dealing with amateurs for your heating and cooling needs, give Rob a call.

Very knowledgeable, professional and fair priced.

very friendly and knowledgeable

Rob is awesome. He even checked out my attic fan and was able to tell me why it’s not working.

Prompt. Very helpful.

He performed well and followed up to make sure the job was done properly. He went above and beyond to satisfy me and I really appreciated

Was able to schedule an appointment in a timely manner. The tech and service were top notch.

Rob is always pleasant and does a great job. Plus I like that he has easy on line scheduling and I receive a text when he’s on his way.

Excellent service every time.

Rob is professional and does not try to push things that do not need to be done. He fit us in at the last minute and took care of the problem.

Always available to answer my questions and cared about making sure I was comfortable with the costs as well as the services provided. I would recommend them to anyone.

Rob arrived very quickly and was a complete professional. I couldn’t have found a more responsive and knowledgeable repairman if I tried.

Very prompt and professional. Great people.

Rob helped us figure out what the issue was and came up with a great solution.

Use them all the time & Always great service at a great price.

Called because our AC wasn’t working upstairs. Yikes! Called a few companies and they responded in minutes. Came out and did a thorough inspection and fixed a problem that three other HVAC companies overlooked over the last 7 years.

Rob was professional, honest, and timely.

Very satisfied with quality of work and timing.

I appreciate him educating me on my HVAC system to help me make a truly informed decision. He fixed my A/C quickly and reasonably.

Rob and his team did a fantastic job.

He was on time and explained the whole process. Rob goes above and beyond by sharing his knowledge and helping you troubleshoot the problem. I highly recommend his service and I will be calling him again when the time comes!

Rob was excellent in the service he provided.

If you want a pro that can get the job done in a timely manner Airpro is the one you want.

Rob came out the same day and fixed it. He was very courteous and knowledgeable, and I would definitely use them again.

Was right on time, very friendly, very knowledgeable. Definitely will be using him again if we have any issues!

Rob called early the next morning and responded quickly. The company offers many options and Rob was able to diagnose the situation quickly and resolved our issue.