How do I choose the right size heat pump for my home?

The right size heat pump for your home depends on factors such as square footage, climate zone, insulation levels, and the number of occupants. A professional HVAC technician can perform a load calculation to determine the appropriate size for your home.

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Heat Pump Replacement

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Top-Notch Heat Pump Replacement in Raleigh, NC

Hire The Local Leaders In Providing Heat Pump Services

Does it feel a bit “ruff” whenever the winter season comes around? This is a sign you may need a new heat pump system or a heat pump replacement. We understand that replacing your unit may be like you putting your tail between your legs with worry, but there’s no need to fear.

If you need to choose and install the right system for your home in Clayton or other nearby areas, your loyal friends at Comfort Hounds will arrive at your doorstep with our top-tier heating services backed by over 20 years of experience, 24/7 availability, and a 4.9-star rating. Our owner is personally invested in service quality to meet your needs and standards.

Heat Pumps: Reliable Comfort All Year

Heat pumps are one of the most efficient and versatile solutions for your home. They provide both heating and cooling while using a fraction of the electricity of a traditional HVAC unit. That’s why we recommend our professional heat pump replacement in Raleigh, NC so your home stays cozy in the winter and cool in the summer.

For urgent issues, our residential emergency repair service starts at $147 for standard customers or $87 for Comfort Companion Club Members. Regular heating service starts at $47 for Comfort Companion Club Members at $87 for non-members.

Commercial heating services start at $125; pricing starts at $187.50 for emergency services.

Should I Replace My Heat Pump?

If your indoor comfort is inconsistent, and your family or pets are avoiding certain areas of the house, a replacement may be in order.

Here are five signs that a replacement is in the cards:

Sound familiar? Then it’s time to call in the Hounds! Whether you need heat pump repair, installation, or replacement, our team of certified technicians can flawlessly handle all of your heating needs in the Wake County and Johnston County areas.

Why Choose a Heat Pump?

If you’re considering a furnace replacement and updating to a brand new HVAC system, you may be wondering why you should choose a heat pump. Simple! These powerful little systems offer:

Our step-by-step replacement process ensures a smooth experience from start to finish:

Home Assessment & Load Calculation – We evaluate your home’s square footage, insulation, and climate considerations to determine the right size unit.
System Selection & Recommendation – Choose between air-source or geothermal heat pumps for the most efficient solution.
Preparation & Access – Our team prepares the site and ensures proper ductwork and electrical connections are ready.
Installation – Certified technicians install the new heat pump with minimal disruption, typically 1–2 days.
Testing & Calibration – We test system efficiency, airflow, and temperatures to ensure optimal performance.
Customer Walkthrough – We explain operation, maintenance tips, and answer any questions.

FAQs About Heat Pump Repair

What factors should I consider when replacing my heat pump?

Consider size, efficiency, compatibility with your current system, installation costs, warranty coverage, and available incentives.

How do I choose the right size heat pump?

Factors such as square footage, climate zone, insulation levels, and the number of occupants should guide you in choosing a heat pump. A professional HVAC technician can perform a load calculation to determine the appropriate size for your home.

What are the different types of heat pumps available for replacement?

Air-source heat pumps and geothermal heat pumps are the two main types available for purchase. The former extracts heat from the outdoor air, while the latter uses the constant temperature of the ground or water as a heat source.

How long does it take to replace a heat pump?

Several factors can impact the time our team takes to have a heat pump installed. Accessibility of the unit and any additional ductwork or electrical work required can extend completion times. On average, replacement can take 1-2 days.

Can I replace my heat pump myself?

Although DIY heat pump installation is possible for experienced homeowners, we recommend hiring our professional HVAC technician to ensure proper heat pump replacement services.

Call Our Techs for Service That’s a Real TREAT!

Homeowners in the Raleigh area have plenty of choices for their heat pump replacement contractor. But as the area’s most loyal HVAC provider, we want you to know that choosing Comfort Hounds is your guarantee to receive service from technicians who are:

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CUSTOMER REVIEWS

Tails are Wagging

It’s all puppy love when it comes to how our clients feel about us.

Dee M

3 years ago

We had a small emergency, the AC stopped working right before we were to have a party. They showed up, took care of the issue, then we're gone before guests arrived. Super helpful and I'm so grateful they were able to come at 5:15 at night!! -Oct 2020

Update 6/2023 came back from traveling and called comfort hounds late night after we had a big ordeal up in the attic and 78° + climbing. Rob got us on the schedule ASAP. The very next morning the tech was out. We had him check everything, needed to replace a few things and everything was working well. After talking with Rob, we realized we needed to insulate the new part and they came right back out to do that. Fast forward, we had suspicion that the damper actuator was going bad or finally died, even though it was working fine during our system check and right after we spent hours the first night troubleshooting- naturally! Usually we reset it and it kicks on. For sure this time, it was not working, BUT within minutes Rob was here. He got it changed out and we have crisp AC on the second floor and no issues with it shutting off. I'm thankful for Comfort Hounds' responsiveness and kindness, knowledge and dedication to making everything right. They have always taken care of me and I hope to continue doing business for years to come. Thanks guys for getting us up and running. See you in the fall for our winter check!

Miss Vee

3 years ago

I am so happy and please with the the quality of work and the great customer service from the repairmen, office staff and especially the owner!

Jacob Lavender

4 years ago

As a new homeowner, my HVAC system needed help. The AC, duct-work, and furnace were all breaking down. Rob and his team at Comfort Hounds came out and fixed everything.

- The AC works better and doesn't have to run as often.
- The ducts now have dampers so the heat and air spread more evenly throughout the house.
- The furnace heats our house faster and easier than before.
- There are no more big swings in temperature.

I could go on, but the point is that our HVAC system is now running properly thanks to Comfort Hounds.

Next is the price, HVAC repair is always expensive, but Comfort Hounds has the most competitive pricing out of the 4 other HVAC companies I've used in the past.

Lastly, Rob and his team were patient with us. They stayed well past the allotted time to fix our HVAC system. They spent time with us explaining how we could keep our system running well and how to save money on our electricity bill. They never rushed us despite having other appointments to make.

I will continue using Rob and his team for their skills, price, and patience. I highly recommend them.

Lisa

4 years ago

Great company-friendly-professional-timely. They have been maintaining my hvac for two years. Quick to return calls/texts and provide service. Old system finally needed replacement and they were able to do so quickly and provide financing that met my budget requirements.

Brad Violand

4 years ago

Very impressed with Rob’s knowledge and professionalism. He is also very upfront and honest - and fixed what turned out to be a very small issue with my system instead of trying to sell me on a new one. Will be calling him for any future needs!

Katrina Showman

4 years ago

Quick call back, same day service for my broken AC. Rob broke down pros and cons of repair vs replacing for my unit and went the extra mile to be sure I had the right system size and HVAC coil to match my heat pump and my sq footage for my house. He also did some maintenance and extra work on issues when installing the new system to be sure it could work at full capacity.
Great communication and didn't treat me different being a female. I'll definitely be returning!

Victoria Steed

4 years ago

I had an excellent experience with comfort hounds. My AC had gone out and was getting uncomfortably hot in the house. I have called several different companies and nobody had an appointments for days. Then I noticed comfort hounds said they were open after hours and within 20 minutes of my call they were here working on my air conditioning and had it repaired and working at 7:00 in the evening. I was really impressed with their quick and courteous service. I went ahead and signed up for the twice a year maintenance check so that I don't end up in an emergency situation again.

Tx Taquito

4 years ago

Rob and the guys were very responsive when others put me off for 1.5weeks. They came out and gave me honest, up front opinion. They weren't trying to pitch a new system on me just for the sake of sales. They told me what was wrong, estimated cost of repair into a dying system. It was just time and I finally decided to buy. The process was simple and fast. System ordered and installed when promised. Installation was faster than anticipated. New system far exceeds performance of older system. Highly recommend these folks - they won't jerk your chain.

Jay Chaney

4 years ago

Really happy I went with these guys. My HVAC went out and they were able to come diagnose the problem very quickly. While they had the parts on the truck and could do the repair same day I opted to replace my system. Rob was very knowledgeable of his products and what would work best for my home and able to give me a quote within 24 hours. Rob called to check on us after a particularly cold Sunday night to see if we needed space heaters or anything, super thoughtful. The new system 100% solves the problems I had with the old system - my upstairs is finally warm.

Definitely would recommend to a friend.

Julie Petlick

5 years ago

Rob is fantastic. He is always responsive and genuinely tries to help you with your issue as quickly as possible. He also does a great job of explaining what the issue is and what needs to be done to fix it. He’s always willing to talk through options and help you make the best decision. We’ve trusted Rob for over 3 years with all our HVAC needs and I can highly recommend him.

WHY CHOOSE US

Take a bite out of discomfort by purchasing a brand-new heat pump. Other services include seasonal heating maintenance & inspection starting at $114, seasonal cooling maintenance & inspection starting at $114, and one-time combined heating & cooling maintenance starting at $194.

Membership in our Comfort Companion Club is $20/month, which includes priority response, up to 15% off repairs, 10% off accessories, up to $500 instant rebate toward a new system replacement, discounted service calls starting at $47, no overtime rates, automatic scheduling, and the option to gift friends and family unlimited service calls at the same $47 rate during regular business hours.

When you’re ready to have a heat pump installed, call the pack at Comfort Hounds today at (919) 578-7798 or schedule online. We’ve got you covered from maintenance to 24/7 emergency repair and full system replacement services, all backed by our fair pricing guarantee and no hidden fees.

Serving Greater Raleigh, NC

Comfort Hounds provides heat pump replacement throughout Raleigh and nearby communities, including Garner, Fuquay-Varina, Cary, Apex, Holly Springs, Clayton, Angier, and surrounding areas. Our locally owned team provides straightforward recommendations, upfront pricing, and professional installation for homeowners considering a new heat pump system.

Need to Sniff Us Out?

Do you have questions for the Comfort Hounds team? Fill out our contact form and we’ll get back to you in a flash.