Heat Pump Repair

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Tails Are Wagging for Our Professional Services

Due to the weather patterns in our area, residents of North Carolina often choose heat pumps as their go-to heating and cooling systems. And it is a superior choice. The heat pump is a budget-friendly way to both heat your home in the winter and cool it during summer. Its versatility makes it a top choice among Raleigh area homeowners not just for its all-around comfort but for its savings, too. From cars to electronics and even your home comfort appliances, nothing is immune to the need for repairs. But the good news is this: When you need reliable heat pump repair in Raleigh, NC, and nearby areas, our team at Comfort Hounds is as loyal as your best friend and will come running to offer speedy help.

Give Comfort Hounds a call today or schedule online for the best heat pump repairs in Greater Raleigh!

Do You Know How a Heat Pump Works?

Before calling for heat pump system repair, you might be curious to learn how a heat pump actually works. For instance, did you know that a heat pump isn’t just for pumping heat? It’s true! They cool your home, too. Heat pumps don’t actually generate heat. Instead, they transfer it from one place to another. So, in the winter months, a heat pump pulls warmer air in from the outside to heat your home. Then, in summer, it pushes it out—so you stay nice and cool. Pretty nifty, huh? Not only is it nifty, but it’s highly efficient and budget-friendly, too!

Do I Need Heat Pump Repair?

Now that you know how a heat pump works, you’ll be better tuned in to know when it’s not working properly—and when it might need a quick fix! Here are some common issues to alert you that your pump might be on a downward spiral and a heat pump repair might be in order: 

A good signal that something is off and you may need heat pump services is strange sounds. If you notice any rattling, whistling, or humming coming from your system, give us a call for a heat pump repair.

Inconsistent airflow

One of the beautiful things about heat pumps is that they offer consistent heating and cooling throughout your home. If you start feeling hot and cold spots, that is a sure sign that something may be blocking your airflow or the cause of a ducting issue. Our heat pump repair services are here to address these problems, and we also offer heating maintenance to ensure your system’s peak performance.

Higher than normal energy bills

If you’re seeing your energy bills skyrocket, your heat pump could be failing you. Does it sound like it’s working overtime or cycling but not producing your desired temperature? If you’re not feeling consistency in your temperatures, it’s time to call a heat pump repair contractor.

Faulty reversing valve

Faulty reversing valves are another reason for heat pump repair. Bad valves can cause your system to get stuck in one mode, not allowing the system to switch from heat to cool or vice versa. This prevents your heat pum

Top Heat Pump Repair FAQs

Common issues include refrigerant leaks, faulty components (like capacitors or compressors), problems with the defrost cycle, issues with the reversing valve, or issues with the blower motor or fan.

The duration varies based on the specific issue, its complexity, and the required repairs. Minor repairs may take a few hours, while more complex issues and full furnace replacement procedures might require a day or more.

If your heat pump stops working unexpectedly, first check the thermostat settings and ensure the unit has power. If the basic checks don’t resolve the issue, contact a professional HVAC technician for a thorough inspection and repair.

Need Heat Pump Repair? We’re the Cat’s Meow!

When you need a heat pump repair in Raleigh, NC, our team is happy to help. With well over 20 years of HVAC experience, our licensed technicians can put your heating worries at ease!

Call us now at (919) 578-7798 or fill out our online form to schedule an appointment.

Serving Greater Raleigh, NC

Trying to sniff out a decent HVAC contractor? Say no more. At Comfort Hounds, we make it our No. 1 priority to offer the very best heating and cooling services in the Greater Raleigh area. We’ve been delivering the best possible heating, cooling, and air quality services to homeowners and small businesses in the Triangle for over two decades. So, when you need to keep your indoor comfort on a tight leash, we’re your loyal pack.


Tails are Wagging

It’s all puppy love when it comes to how our clients feel about us.

Dee MDee M
01:54 24 Jun 23
We had a small emergency, the AC stopped working right before we were to have a party. They showed up, took care of the issue, then we're gone before guests arrived. Super helpful and I'm so grateful they were able to come at 5:15 at night!! -Oct 2020Update 6/2023 came back from traveling and called comfort hounds late night after we had a big ordeal up in the attic and 78° + climbing. Rob got us on the schedule ASAP. The very next morning the tech was out. We had him check everything, needed to replace a few things and everything was working well. After talking with Rob, we realized we needed to insulate the new part and they came right back out to do that. Fast forward, we had suspicion that the damper actuator was going bad or finally died, even though it was working fine during our system check and right after we spent hours the first night troubleshooting- naturally! Usually we reset it and it kicks on. For sure this time, it was not working, BUT within minutes Rob was here. He got it changed out and we have crisp AC on the second floor and no issues with it shutting off. I'm thankful for Comfort Hounds' responsiveness and kindness, knowledge and dedication to making everything right. They have always taken care of me and I hope to continue doing business for years to come. Thanks guys for getting us up and running. See you in the fall for our winter check!
Miss VeeMiss Vee
20:40 13 Mar 23
I am so happy and please with the the quality of work and the great customer service from the repairmen, office staff and especially the owner!
Jacob LavenderJacob Lavender
14:20 04 Oct 22
As a new homeowner, my HVAC system needed help. The AC, duct-work, and furnace were all breaking down. Rob and his team at Comfort Hounds came out and fixed everything.- The AC works better and doesn't have to run as often.- The ducts now have dampers so the heat and air spread more evenly throughout the house.- The furnace heats our house faster and easier than before.- There are no more big swings in temperature.I could go on, but the point is that our HVAC system is now running properly thanks to Comfort Hounds.Next is the price, HVAC repair is always expensive, but Comfort Hounds has the most competitive pricing out of the 4 other HVAC companies I've used in the past.Lastly, Rob and his team were patient with us. They stayed well past the allotted time to fix our HVAC system. They spent time with us explaining how we could keep our system running well and how to save money on our electricity bill. They never rushed us despite having other appointments to make.I will continue using Rob and his team for their skills, price, and patience. I highly recommend them.
16:11 29 Sep 22
Great company-friendly-professional-timely. They have been maintaining my hvac for two years. Quick to return calls/texts and provide service. Old system finally needed replacement and they were able to do so quickly and provide financing that met my budget requirements.
Brad ViolandBrad Violand
23:47 27 Jul 22
Very impressed with Rob’s knowledge and professionalism. He is also very upfront and honest - and fixed what turned out to be a very small issue with my system instead of trying to sell me on a new one. Will be calling him for any future needs!
Katrina ShowmanKatrina Showman
20:48 19 Jul 22
Quick call back, same day service for my broken AC. Rob broke down pros and cons of repair vs replacing for my unit and went the extra mile to be sure I had the right system size and HVAC coil to match my heat pump and my sq footage for my house. He also did some maintenance and extra work on issues when installing the new system to be sure it could work at full capacity.Great communication and didn't treat me different being a female. I'll definitely be returning!
Victoria SteedVictoria Steed
18:18 18 Jun 22
I had an excellent experience with comfort hounds. My AC had gone out and was getting uncomfortably hot in the house. I have called several different companies and nobody had an appointments for days. Then I noticed comfort hounds said they were open after hours and within 20 minutes of my call they were here working on my air conditioning and had it repaired and working at 7:00 in the evening. I was really impressed with their quick and courteous service. I went ahead and signed up for the twice a year maintenance check so that I don't end up in an emergency situation again.
Tx TaquitoTx Taquito
16:37 06 Jun 22
Rob and the guys were very responsive when others put me off for 1.5weeks. They came out and gave me honest, up front opinion. They weren't trying to pitch a new system on me just for the sake of sales. They told me what was wrong, estimated cost of repair into a dying system. It was just time and I finally decided to buy. The process was simple and fast. System ordered and installed when promised. Installation was faster than anticipated. New system far exceeds performance of older system. Highly recommend these folks - they won't jerk your chain.
Jay ChaneyJay Chaney
19:52 04 Apr 22
Really happy I went with these guys. My HVAC went out and they were able to come diagnose the problem very quickly. While they had the parts on the truck and could do the repair same day I opted to replace my system. Rob was very knowledgeable of his products and what would work best for my home and able to give me a quote within 24 hours. Rob called to check on us after a particularly cold Sunday night to see if we needed space heaters or anything, super thoughtful. The new system 100% solves the problems I had with the old system - my upstairs is finally warm.Definitely would recommend to a friend.
Julie PetlickJulie Petlick
02:17 16 Jan 22
Rob is fantastic. He is always responsive and genuinely tries to help you with your issue as quickly as possible. He also does a great job of explaining what the issue is and what needs to be done to fix it. He’s always willing to talk through options and help you make the best decision. We’ve trusted Rob for over 3 years with all our HVAC needs and I can highly recommend him.
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Why Choose Comfort Hounds

Comfort Hounds is your faithful companion for a comfortable and healthy home. With our team of highly trained and certified service technicians, we deliver a full menu of heating, AC and indoor air quality services that you need to fully enjoy your indoor space. Our customers rely on us for being an honest and fair heating and air conditioning service provider who stands behind our work 100%, making us the loyal friend you can trust to get the job done right.


Need to Sniff Us Out?

Do you have questions for the Comfort Hounds team? Fill out our contact form and we’ll get back to you in a flash.


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